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Predictive dialer is a self-service industry solution providing call routing, recording, screening, and profiling capabilities. The answer is based on the telephony feature of distributed computing. Predictive dialer offers a value-added benefit to its user and reduces call setup and training costs.
CRM (or client relationship management) is a system that keeps track of clients and their history, that is nothing to do with what you do or even do with the word. CRM means client relationship management; in that case, it’s referring to a single system for tracking the clients or contacts that the company has.
GSM gateway is a GSMA-developed protocol (used primarily in GSM cellular networks) that allows a mobile device to connect with a base station. Virtual telephone numbers can be assigned to GSM gateways to enable a subscriber to call from one network to another without incurring international roaming charges.
IT provides services like Configuration and deployment of computer hardware, software, enterprise information systems, etc. Information Technology is not limited to hardware and software only, but it also applies to designing, monitoring, controlling, managing, management and processing critical data of an enterprise.
IP-PBX is an open telecoms system where the underlying network technology is essentially the public switched telephone network (PSTN) or an open-access Internet Protocol-based communications network such as IP Multimedia Subsystem. The end-user "ends" communication on a PBX by dialing the operator and requesting service.
VoIP is an acronym for Voice over IP. VoIP is a general term for telephony through computer networks and often refers to traditional telephone services. However, "voice over IP" is a specific sub-category of telephony that refers to a new technology that utilizes both IP standards and voice over IP technologies such as Session Initiation Protocol.
cloud telephony is a component of a telecommunications infrastructure that allows communication by wireless transmission of voice calls and data over a digital communication network using cloud computing
CTI is a specific use of computer telephony; it integrates various kinds of two-way computer telephone systems, such as traditional call centers with over-the-top(OTT) telephone services, customer relationship management systems, interactive voice response systems, etc.
A card is a gateway through which you will receive your fund. The Primary Rate Interface (PRI) card is the most crucial part of the stack when your objective is to receive funding. The card's purpose is to be a decoy to cover up the fact that you are purchasing tokens.
